Even More Accurate Delivery Slot From DPD
When we first launched nextdaycoffee.co.uk, the main concern we had while setting up the company was that we needed a delivery partner who would deliver quickly and consistently. The very name NEXTDAYCOFFEE leaves very little room for error.
Enter DPD.
We quickly established a fantastic working relationship with DPD. Everything was going great, and the customer feedback showed us that they loved the speedy delivery and everything was going as planned. We had the odd little blip with an occasional delivery going wrong, but DPD did everything to make the customers happy!
We were further impressed when the introduced SMS updates for the customers, followed by a one-hour delivery slot. We were nervous at first – but any doubts were quickly extinguished as the drivers consistently made their one-hour slots. Service just can’t get any better…. can it?
No?
Well, it has.
Hello, 15 Minute Delivery time Slots!
If the one hour slot wasn’t already accurate enough, DPD is now pushing the boundaries of customer expectation even further with what they call ‘Follow My Parcel’. You can now track your parcel in real-time and see it’s location on a map via a mobile phone as it moves towards your delivery address. You can now stalk watch your (named) driver’s schedule updates in real-time as they make their way towards your delivery.
Early customer feedback has been overwhelmingly positive already. No more wasted days wondering if your parcel will arrive.
DPD are leading the delivery service by a clear mile. Delivery how it should be!